Refund Policy

1. Free training

There is no payment to access the free training promoted on our website, so no refund applies to that training.

2. Paid App Launchpad products

If we offer a paid product or service, the price, material terms, and any offer-specific refund or cancellation conditions will be shown before checkout. Please review those terms before paying. Nothing in this policy limits rights that cannot be excluded under applicable consumer law.

3. Third-party purchases

Purchases from third-party app-building platforms or other linked providers are made under that provider’s terms. Refund requests for those purchases must be directed to the provider that charged you.

4. Payment or access problems

If you believe you were charged twice, did not authorise a payment, or cannot access a paid App Launchpad product because of a technical issue, email hello@applaunchpad.cowith your name, purchase email, payment date, and a description of the problem. Please do not send full payment-card details by email.

5. Review of requests

We review eligible requests against the checkout terms and applicable law. Approved refunds are returned to the original payment method where practicable; bank or provider processing times are outside our control.

6. Contact

Refund questions may be sent to hello@applaunchpad.co.