Refund Policy

The $5,000 Performance Guarantee

Complete your setup call, launch your app, and keep it live for 90 days. If your app doesn't generate at least $5,000 in total revenue in those 90 days, we refund every penny of your purchase AND our team will personally redo your entire app setup with a different app — free of charge.

Eligibility

To claim under the Performance Guarantee, you must:

• complete the App Launchpad setup call;
• launch the app covered by your purchase;
• keep that app live on the App Store for 90 consecutive days;
• submit your claim after the 90-day live period with the checkout email and reasonable App Store revenue records for that period; and
• not have already received a refund for the same purchase.

The guarantee applies to the purchase amount paid to App Launchpad. It does not reimburse third-party platform fees, app-store fees, subscriptions, taxes, advertising, or other external costs.

How to request a refund

Email support@applaunchpad.co from the address used at checkout. Include your full name, purchase details, reason for the request, and any evidence required for a Performance Guarantee claim. We will review the request and reply with any information still needed.

Approved refunds

Approved refunds are returned through the original payment method where possible. Bank and payment-provider processing times vary. A refund revokes access to the refunded products unless applicable law requires otherwise.

Consumer rights

This policy does not limit any refund, cancellation, or other rights that cannot lawfully be excluded under applicable consumer law.

Contact

Questions about refunds can be sent to support@applaunchpad.co.